Terms & Conditions
Welcome to the AKM Music website (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site. By accessing the Site, you (the “user”) confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- “Visa and Master Card in AED will be accepted for payment’’
- ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
- ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
- ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
- ‘’User is responsible for maintaining the confidentiality of his account’’
All of the content on our website is edited, checked, and verified for accuracy as much as it is humanly possible to do so. However, we cannot guarantee either its accuracy or the safety of any external links it may contain. AKM-Music, as well as its owners, affiliates, and contributing authors can therefore not be held responsible for any problems or damage that occurs as a result of using of the material contained on our ‘Site’.This site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
The Site and its original content, features, and functionality, Distribution of brands, Its logos and business names, contacts & addresses are owned by AKM-Music and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
5 Payment Policy
You represent and warrant that if you are purchasing something from us that
(i) any credit information you provide is your property, true and complete,
(ii) charges incurred by you will be honored by your credit/debit card company, and
(iii) you will pay the charges incurred by you at the posted prices, including any applicable shipping charges.
On our end we use external card processing gate way Telr “https://telr.com/” Any card details entered on the website are not shared with management of this website. Telr process the payment and ensure customer privacy and they are responsible for processing payments and reversal of payments on returns or cancelled orders. We also accept cash on delivery; In this case cash is either collected by our courier or third party couriers. We do not accept cash in advance for any orders before delivery.
We collect some information from your computer to ensure smooth delivery. We use third party shipping companies and also through our In-house delivery system of AKM-Music. Our orders will be delivered in 3 (three) to 5 (five) days however we do not promise delivery dates and do not accept any liability in case of delay in shipping process considering the availability of inventory. We will always try our best to deliver your orders as soon as possible and you are always welcome to contact us for expediting the delivery, track your order or cancel your order.
You can cancel your order online or by contacting us for free, in case your order is already in the shipping so you may deny receiving it from the courier team and it will be cancelled automatically without any charges. You can always contact us for cancellation of pending orders.
8 Order Of Acceptance and Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
9 Our Return / Refund Policy
We will be happy to exchange or refund any item within 3 (three) days from delivery date if you are not completely satisfied with it. However the item(s) should be non defective, in its original condition along with tags.If the return is due to a mistake at our end (AKM-Music), we will be glad to take care of collection and shipping to our warehouse; in all other cases the customer (buyer) should send the item to us using any shipping company of their choice. Refunds will be credited back to the customer’s account from which it was charged and it can take 10-15 days. All charges that the payment processor charges for Credit/Debit card purchases and refunds will be deducted from the refund payable. If the order was on Cash on delivery, all courier charges will be deducted from the refund payable.
10 Acceptance of Agreement