Privacy Policy
Last updated: 13 June 2026
This Privacy Policy explains how Ajmal Khan Mohammed Music Centre LLC ("AKM Music", "we", "us") collects, uses and protects information when you visit www.akm-music.com (the "site"). By using the site you agree to the practices described here.
Who we are
AKM Music is a musical instrument retailer and service centre based at Hamdan Road No 5, Abu Dhabi, United Arab Emirates. You can reach us at sales@akm-music.com or +971 2 621 9929.
Information we collect
- Information you give us: when you place an order, book a service, or contact us (including via WhatsApp), we receive details such as your name, phone number, email, delivery address and the products or services you are interested in.
- Information collected automatically: like most websites, we collect technical data such as your device type, browser, approximate location, pages viewed and referring links, through cookies and similar technologies.
How we use your information
- To process and fulfil your orders, bookings and enquiries.
- To arrange delivery, repairs, rentals, classes and studio sessions.
- To improve our site, products and customer service.
- To measure and improve our marketing and advertising.
Cookies and tracking
We use cookies and similar technologies to run the site, remember your preferences and cart, understand how the site is used, and deliver relevant advertising. You can control or delete cookies in your browser settings; some features (such as your saved cart) may not work without them.
Third-party services we use
- Google Analytics — to understand site traffic and usage. See Google's Privacy Policy.
- Google AdSense — Google and its partners may use cookies to serve ads based on your visits to this and other sites. You can manage ad personalisation at Google Ads Settings.
- Meta Pixel (Facebook & Instagram) — to measure the effectiveness of our advertising and show relevant ads on Meta platforms. See Meta's Privacy Policy.
- Google Firebase — to securely store orders, bookings and site content.
- WhatsApp — orders and enquiries you choose to send are handled in WhatsApp under its own privacy policy.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate the site and fulfil your orders (such as delivery partners and the platforms listed above), and where required by law.
Data retention
We keep order and booking records for as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes.
Your choices
- You can adjust cookie and ad-personalisation settings in your browser and via the Google and Meta links above.
- You may request access to, correction of, or deletion of the personal information we hold about you by emailing sales@akm-music.com.
Children
Our site is intended for a general audience. We do not knowingly collect personal information from children without the involvement of a parent or guardian.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest revision.
Contact us
Questions about this policy? Email sales@akm-music.com, call +971 2 621 9929, or visit us at Hamdan Road No 5, Abu Dhabi, UAE.